Jalen Duckett
About Jalen Duckett
Jalen Duckett is an Information Technology Support Team Lead currently employed at Amentum, where he has worked since 2018. He has a background in computer and information systems, holding a Bachelor's degree from Stevenson University, and has previously held positions at Kaiser Permanente, CSRA Inc, Apex Express Inc, and UPS.
Work at Amentum
Jalen Duckett has been employed at Amentum since 2018, where he holds the position of Information Technology Support Team Lead. In this role, he is responsible for overseeing IT support operations, ensuring efficient service delivery, and managing a team of IT professionals. His tenure at Amentum has spanned six years, during which he has contributed to various initiatives aimed at enhancing IT support processes.
Previous Employment History
Before joining Amentum, Jalen Duckett worked at several organizations in various technical roles. He served as a PC Technician at Kaiser Permanente for one year from 2016 to 2017. Following that, he worked as a Deployment Technician at CSRA Inc from 2017 to 2019 in Washington, D.C. Additionally, he held the position of Printer Technician at Apex Express Inc for one year from 2015 to 2016 and briefly worked as a Driver Helper at UPS in 2016.
Education and Expertise
Jalen Duckett earned a Bachelor's degree in Computer and Information Systems from Stevenson University, where he studied from 2012 to 2016. His educational background provides him with a solid foundation in IT principles and practices, equipping him with the necessary skills to excel in his current role and previous positions in the technology sector.
Technical Skills and Responsibilities
In his role as Information Technology Support Team Lead, Jalen Duckett is responsible for managing IT support operations, troubleshooting technical issues, and ensuring the effective deployment of IT resources. His experience across various technical roles has equipped him with a diverse skill set, including proficiency in hardware and software support, deployment strategies, and team leadership.