Pauline Almeida
About Pauline Almeida
Pauline Almeida is an Information Technology Help Desk Support professional with a Bachelor's degree in Computer Science from Jackson State University. She has extensive experience in IT support roles, including positions at Curative, GameStop, and Jackson State University.
Work at Amentum
Pauline Almeida has been employed at Amentum as an Information Technology Help Desk Support since 2022. In this role, she provides technical assistance and support for computer systems, ensuring that users have the necessary resources to perform their tasks efficiently. Her responsibilities include troubleshooting issues, assisting with software and hardware problems, and maintaining a high level of customer service.
Previous Experience in IT Support
Before joining Amentum, Almeida worked at Curative as an Operations Supervisor from 2020 to 2022. In this position, she managed operational tasks and supported IT initiatives. Prior to that, she served as an Information Technology Specialist at GameStop from 2017 to 2020, where she focused on IT support and system management. Almeida also has extensive experience from her 15-year tenure at Jackson State University as an IT Support Specialist, from 2002 to 2017.
Education and Expertise
Pauline Almeida earned her Bachelor's degree in Computer Science from Jackson State University, where she studied from 1990 to 1995. This educational background provided her with foundational knowledge and skills in information technology, which she has applied throughout her career in various IT support roles.
Career Timeline
Almeida's career in information technology spans several years and various roles. She began her professional journey at Jackson State University as an IT Support Specialist from 2002 to 2017. After that, she worked at GameStop as an Information Technology Specialist from 2017 to 2020. Following her time at GameStop, she took on the role of Operations Supervisor at Curative from 2020 to 2022 before joining Amentum.