Richard Soto
About Richard Soto
Richard Soto is a Senior Field Technician with extensive experience in the Department of Transportation. He has worked for various companies, including ActioNet, NTT DATA Services, and currently Amentum, providing technical support for transportation projects across Texas.
Current Role at Amentum
Richard Soto serves as a Senior Field Technician at Amentum, a position he has held since 2020. In this role, he focuses on supporting projects related to the Department of Transportation. His responsibilities include providing second to third level support for the Federal Motor Carrier Safety Administration's proprietary software. This position involves extensive travel to various sites within and around Texas to ensure effective project implementation and support.
Previous Experience at ActioNet, Inc.
Before joining Amentum, Richard Soto worked at ActioNet, Inc. as a Senior Field Technician for a period of seven months in 2019. His work was primarily associated with the Department of Transportation, where he contributed to various technical support initiatives. This experience added to his expertise in the field and prepared him for subsequent roles.
Experience at NTT DATA Services
Richard Soto was employed at NTT DATA Services from 2016 to 2019 as a Subject Matter Expert (SME) and Queue Master. During his three years there, he worked within the Department of Transportation, where he was responsible for managing support queues and providing specialized knowledge to enhance service delivery. This role further developed his skills in technical support and project management.
Career Background at Carvart
Earlier in his career, Richard Soto worked at Carvart as a Glacier for one year, from 2005 to 2006. This position contributed to his overall professional development and provided him with foundational experience in the technical field.
Educational Background
Richard Soto has a diverse educational background. He studied at Health Professions and Human Services from 1998 to 2001, completing a three-year program. He later attended DeVry University, where he focused on Computer Science for one year, from 2010 to 2011. This combination of education has equipped him with the necessary skills for his technical roles.