Shalva Forsmann
About Shalva Forsmann
Shalva Forsmann serves as the General Manager at Amentum, where she has worked since 2021. She has a diverse professional background, including roles in optometry, retail management, and fisheries biology, and holds a Bachelor of Business Administration from California State University, Chico.
Current Role at Amentum
Shalva Forsmann serves as the General Manager at Amentum, a position held since 2021. In this role, Forsmann has focused on implementing business systems and performance improvement strategies, which have enhanced operational efficiency. Additionally, Forsmann has demonstrated expertise in resolving difficult situations, contributing to high levels of customer satisfaction within the organization. The current position is based in Kwajalein Atoll, Marshall Islands.
Previous Experience in Optometry and Retail
Forsmann has a diverse background in the optometry and retail sectors. Forsmann worked as an Optometric Technician/Optician at Alamo Optometry from 2017 to 2018 and as an Optician at Mill Creek Family Eye Center from 2020 to 2021. Additionally, Forsmann held various roles in retail, including Assistant Manager at Peet's Coffee in 2016 and Store Manager at Sunglass Hut from 2016 to 2017. This experience has contributed to a strong foundation in customer service and operational management.
Experience in Account Management and Fisheries Biology
Prior to joining Amentum, Forsmann worked as an Account Manager at C.H. Robinson for eight months in 2015 to 2016. Forsmann also served as a Fisheries Biologist at the Pacific States Marine Fisheries Commission from 2019 to 2020. This combination of roles highlights Forsmann's versatility and ability to adapt to different industries while maintaining a focus on relationship building and organizational leadership.
Educational Background in Business Administration
Shalva Forsmann studied at California State University, Chico, where Forsmann earned a Bachelor of Business Administration with a focus on Entrepreneurship and Business Management. This educational background, completed between 2013 and 2015, has provided a solid foundation for Forsmann's career in management and operational roles across various sectors.
Long-Term Experience in Customer Service and Management
Forsmann has extensive experience in customer service and management, having worked in various roles since 2006. This includes a five-year tenure as Returns Manager at The Home Depot and positions that required strong customer interaction and problem-solving skills. Forsmann's ability to maintain high levels of customer satisfaction is a key aspect of their professional profile.