Daniel Wu
About Daniel Wu
Daniel Wu is a Support Engineer II with a Master's degree in Computer Science from Georgia Institute of Technology. He has extensive experience in maintaining hardware and software systems and currently works at the American Arbitration Association and NICE Nexidia.
Work at American Arbitration Association
Daniel Wu has been employed at the American Arbitration Association as an IS Support Engineer II since 2022. In this role, he is responsible for supporting and maintaining user account information, which includes managing user rights and security groups. His work involves collaborating with various IT teams to enhance service delivery and achieve end-user productivity goals.
Current Position at NICE Nexidia
In addition to his role at the American Arbitration Association, Daniel Wu serves as a Desktop Engineer at NICE Nexidia. He has held this position since 2021, working in Atlanta, Georgia. His responsibilities include assisting in the implementation of new IT solutions and software releases, contributing to the overall efficiency of the organization's IT infrastructure.
Education and Expertise
Daniel Wu holds a Master's degree in Computer Science from the Georgia Institute of Technology, where he studied from 2018 to 2021. Prior to this, he earned an Associate of Science in Electromechanical Technology/Electromechanical Engineering Technology and a Bachelor of Technology in Computer Engineering Technology from City Tech, CUNY. His educational background provides him with a solid foundation in both hardware and software systems.
Technical Experience
Daniel Wu has experience in maintaining and upgrading both hardware and software systems. His technical expertise is complemented by his collaborative work with IT teams, focusing on improving service delivery and user productivity. His role requires a thorough understanding of IT solutions and the ability to implement new software releases effectively.