Diana Didia
About Diana Didia
Diana Didia serves as the Senior Vice President and Chief Information and Innovation Officer at the American Arbitration Association, where she leads initiatives in cybersecurity and technology enhancements. With a background in managing data center operations and developing business transformation strategies, she has contributed significantly to the legal industry's innovation landscape.
Work at American Arbitration Association
Diana Didia has served as the Senior Vice President and Chief Information and Innovation Officer at the American Arbitration Association (AAA) since 2011. In this role, she leads initiatives focused on innovation and technology enhancements within the organization. Didia has been actively involved in projects related to artificial intelligence and has contributed to the development of CaseShield, a cybersecurity tool designed for arbitrators and mediators. Her leadership has been instrumental in managing the transformation of various non-IT functions, including Corporate Services and Human Resources, as well as overseeing a business division's profit and loss.
Education and Expertise
Diana Didia holds a Bachelor of Science degree in Industrial and Operations Engineering from the University of Michigan, where she studied from 1988 to 1992. Her educational background supports her extensive expertise in cybersecurity and data protection, particularly within the legal industry. Didia's knowledge is further enhanced by her experience in managing data center operations and disaster recovery strategies, making her a key figure in the intersection of technology and legal services.
Background
Before her tenure at the American Arbitration Association, Diana Didia worked at the American Institute of Certified Public Accountants (AICPA) as Vice President of Information Technology from 2002 to 2010. Prior to that, she was a Principal Consultant at PricewaterhouseCoopers (PwC) from 1993 to 1998. These roles provided her with a solid foundation in information technology and business transformation, which she has leveraged in her current position.
Achievements
Diana Didia has made significant contributions to the field of technology in the legal sector. She created a formal organizational structure and career development model for a software start-up professional services team at Caminus Corporation. Additionally, she developed a business transformation strategy for CPA2Biz Inc., which included an operating business plan with budgetary models and performance metrics. Didia has also been featured in the AAAi Podcast, where she discussed various artificial intelligence initiatives.