Frank Cruz

Vice President, New York Insurance Programs @ American Arbitration Association

About Frank Cruz

Frank Cruz serves as the Vice President of New York Insurance Programs at the American Arbitration Association, where he has worked since 2016. He holds a Juris Doctor from the City University of New York School of Law and a Bachelor of Science in Marketing from Fordham University.

Current Role at American Arbitration Association

Frank Cruz serves as Vice President of New York Insurance Programs at the American Arbitration Association. He has held this position since 2016, overseeing operations related to insurance arbitration in New York. His responsibilities include developing long-term goals for New York No-Fault and SUM insurance arbitrations. He is based in Buffalo, NY, at 250 Delaware Avenue, Suite 600.

Previous Experience at American Arbitration Association

Prior to his current role, Frank Cruz worked as an Arbitrator at the American Arbitration Association from 2014 to 2016 in Mineola, NY. In this capacity, he contributed to the arbitration process, ensuring fair and impartial resolutions in disputes. His experience in this role laid the groundwork for his subsequent leadership position.

Education and Expertise

Frank Cruz earned his Juris Doctor from the City University of New York School of Law, where he studied from 1992 to 1995. He also holds a Bachelor of Science degree in Marketing from Fordham University, School of Business Administration, completed from 1977 to 1981. His educational background provides a strong foundation for his expertise in law and insurance arbitration.

Regulatory Oversight in Insurance Arbitration

In his role, Frank Cruz ensures that staff members remain informed about regulations and relevant case law in the insurance arbitration sector. This focus on regulatory compliance is essential for maintaining the integrity and effectiveness of arbitration processes within the organization.

Professional Relationships and Networking

Frank Cruz maintains professional relationships with key stakeholders, including the New York State Department of Financial Services, arbitrators, and customers. These connections are vital for fostering collaboration and ensuring the smooth operation of insurance arbitration programs in New York.

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