Jacqueline Santi
About Jacqueline Santi
Jacqueline Santi is a Conciliator II at the American Arbitration Association, where she has worked since 2016. She has a background in customer service and management, with previous roles at Geico and Rite Aid, and holds a Bachelor's degree in English Language and Literature and an MBA from Molloy College.
Work at American Arbitration Association
Jacqueline Santi has been employed at the American Arbitration Association since 2016, where she serves as a Conciliator II. In this role, she is involved in facilitating dispute resolution processes and assisting parties in reaching amicable agreements. Her position requires a strong understanding of arbitration and mediation practices, as well as the ability to navigate complex interpersonal dynamics.
Previous Experience at Geico
Prior to her current role, Jacqueline Santi worked at Geico in various capacities. She began her tenure there as a Customer Service Counselor from 2012 to 2013, providing support to customers in Chevy Chase, Maryland. She later transitioned to the role of NYS No Fault Examiner from 2014 to 2016, where she focused on evaluating claims related to New York's no-fault insurance laws.
Experience at Rite Aid
Jacqueline Santi worked at Rite Aid as a Shift Supervisor from 2008 to 2012 in Harrisburg, Pennsylvania. In this position, she was responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. Her experience in retail management contributed to her skills in leadership and team coordination.
Education and Expertise
Jacqueline Santi holds a Bachelor’s degree in English Language and Literature from Molloy College, which she completed from 2006 to 2010. She furthered her education by obtaining a Master of Business Administration (MBA) from the same institution, studying Management and Finance from 2015 to 2018. This educational background provides her with a solid foundation in both communication and business principles.