Krissia Castro
About Krissia Castro
Krissia Castro is a Business Intelligence Analyst with a Bachelor of Arts degree from Rutgers University – Camden. She has over a decade of experience at the American Arbitration Association, where she has held various roles including Intake Specialist, Supervisor, and her current position since 2018.
Current Role as Business Intelligence Analyst
Krissia Castro has been serving as a Business Intelligence Analyst at the American Arbitration Association since 2018. In this role, she focuses on analyzing data to support decision-making processes within the organization. Her responsibilities include gathering and interpreting data, creating reports, and providing insights that contribute to the strategic objectives of the association.
Previous Experience at American Arbitration Association
Before her current position, Krissia Castro held multiple roles at the American Arbitration Association. She worked as an Intake Specialist from 2010 to 2014, where she was responsible for managing initial case inquiries and facilitating the intake process. Following that, she served as a Supervisor from 2014 to 2018, overseeing a team and ensuring efficient operations within her department.
Education at Rutgers University – Camden
Krissia Castro earned her Bachelor of Arts (BA) degree from Rutgers University – Camden, where she studied from 2003 to 2008. This five-year program provided her with a solid foundation in critical thinking and analytical skills, which she applies in her current role as a Business Intelligence Analyst.