Andrea Hidalgo
About Andrea Hidalgo
Andrea Hidalgo is a Product Owner at American Electric Power since 2022, based in Columbus, Ohio. She has a diverse background in technical customer support, education, and software engineering, complemented by her certification as a Scrum Master.
Work at American Electric Power
Andrea Hidalgo has been serving as a Product Owner at American Electric Power since 2022. In this role, she applies her strong background in technical customer support to enhance product development and management. Based in Columbus, Ohio, she has contributed to various projects that align with the company's objectives in the energy sector.
Education and Expertise
Andrea Hidalgo holds a Bachelor's Degree in Business & Hospitality from Johnson & Wales University, where she studied from 2009 to 2013. She also completed a Software Engineering Immersive program at General Assembly from 2020 to 2021. Additionally, she achieved an International Baccalaureate from The International School Nido de Aguilas between 2007 and 2009. Her education provides a solid foundation for her roles in both technical and customer-focused environments.
Background
Andrea Hidalgo's professional journey includes diverse roles across various sectors. She co-founded Carry Me Forward from 2015 to 2017, focusing on operational aspects. Prior to her current position, she worked as a Technical Support Analyst at The Ohio State University for five years. Her experience also includes roles at Startups.co and Pearson, where she developed her skills in operations and technical support.
Achievements
Andrea Hidalgo is a certified Scrum Master, which enhances her capabilities in agile project management. She has experience in training and public speaking, which supports her effective communication skills in her current role as a Product Owner. Her background in technical customer support and software engineering further complements her professional achievements.