Ashleigh Brown
About Ashleigh Brown
Ashleigh Brown is a Senior Business Analyst Specialist at American Electric Power, where she has worked since 2021. With extensive experience in Agile and Waterfall methodologies, she specializes in business design, project management, and custom IT solutions across various industries.
Work at American Electric Power
Ashleigh Brown has been employed at American Electric Power as a Business Analyst Specialist Senior since 2021. In this role, she applies her skills in business design and project management to enhance operational processes. Her experience in both Agile and Waterfall methodologies supports her contributions to various projects within the organization. Brown's organized approach to project management enables her to facilitate team collaboration and improve project outcomes.
Previous Experience at JPMorgan Chase
Ashleigh Brown worked at JPMorgan Chase in various capacities from 2007 to 2015. She initially served as a Senior Teller for four years, where she gained foundational experience in customer service and banking operations. Subsequently, she transitioned to the role of User Acceptance/Business Analyst for Teller Express, where she focused on business analysis and user acceptance testing. Her tenure at JPMorgan Chase provided her with extensive knowledge in financial services.
Education and Expertise
Ashleigh Brown holds a Bachelor of Arts in Psychology from Ohio University, which she completed from 2003 to 2007. She furthered her education at the University of Dayton, earning a Master's degree in Counselor Education/School Counseling and Guidance Services. Her academic background complements her professional expertise in business analysis, project management, and production support, making her well-equipped to handle complex business challenges.
Experience in Business Analysis and Consulting
Prior to her current role, Ashleigh Brown held positions at several organizations, including Safelite AutoGlass and Sogeti. At Safelite AutoGlass, she served as a Senior Business Analyst from 2017 to 2020, focusing on process improvement and project management. At Sogeti, she worked as a Senior Consultant - Business Analyst from 2015 to 2017, where she specialized in designing and implementing IT solutions. Her diverse experience spans public, financial services, and retail industries.
Skills in Project Management and Process Improvement
Ashleigh Brown possesses a range of skills essential for effective project management and process improvement. She is experienced in current state analysis, requirements gathering, story mapping, and process mapping. Her focus on delivering quality customer service and creative solutions has enabled her to manage projects involving software application enhancements and hardware/software integration. Brown's ability to work with companies that have unique technical needs highlights her adaptability in various business environments.