Cathy Sullivan
About Cathy Sullivan
Cathy Sullivan is a Customer Service Supervisor at American Electric Power, where she has worked since 1985. She holds a Bachelor's degree in Sociology from Oral Roberts University.
Work at American Electric Power
Cathy Sullivan has been employed at American Electric Power since 1985, holding the position of Customer Service Supervisor. In this role, she oversees customer service operations, ensuring that client inquiries and issues are handled efficiently. Her long tenure at the company reflects her commitment to customer satisfaction and operational excellence within the utility sector.
Education and Expertise
Cathy Sullivan studied at Oral Roberts University, where she earned a Bachelor's degree in Sociology. This educational background provides her with a strong understanding of social dynamics and customer relations, which are essential in her role as a Customer Service Supervisor. Her academic training supports her ability to manage diverse customer needs effectively.
Background
Cathy Sullivan has a professional background that spans nearly four decades in the customer service field. Her extensive experience at American Electric Power has equipped her with in-depth knowledge of the utility industry and customer service best practices. This background enables her to contribute significantly to her team's performance and customer engagement strategies.
Achievements
Cathy Sullivan's long-standing position at American Electric Power highlights her dedication and effectiveness in customer service. While specific achievements are not detailed, her role as a Customer Service Supervisor suggests a history of successfully managing customer interactions and contributing to service improvements over her 39 years of service.