Daniel Francis
About Daniel Francis
Daniel Francis serves as the Director of Customer Solutions & Policy Insights at American Electric Power, where he leads a team focused on innovative customer solutions in electric transportation, renewable energy, and energy storage. He has over 35 years of experience in various roles at AEP and has actively participated in numerous electric-industry committees.
Work at American Electric Power
Daniel Francis has worked at American Electric Power (AEP) since 1989, holding the position of Director, Customer Solutions & Policy Insights. In this role, he leads a team dedicated to developing innovative customer solutions that focus on electric transportation, renewable energy, and energy storage. His extensive experience at AEP encompasses various roles in governmental affairs, regulatory matters, strategic planning, commercial operations, and marketing/customer experience organizations.
Education and Expertise
Daniel Francis studied at The Ohio State University, where he completed the Executive Management Development Program. He also attended Franklin University, earning a Bachelor's degree in Business Management and Marketing. His educational background supports his expertise in customer solutions and policy insights within the electric industry.
Background
Daniel Francis has a long-standing career in the electric industry, with over 35 years of experience at AEP. His involvement in various electric-industry committees, including those organized by the Edison Electric Institute and EPRI, reflects his commitment to the sector. His diverse roles at AEP have equipped him with a comprehensive understanding of the industry's regulatory and strategic landscape.
Advocacy and Public Policy
Daniel Francis advocates for AEP's public policies related to retail-energy issues, particularly focusing on data access and privacy. His efforts aim to influence and shape policies that impact customers and the broader energy landscape, ensuring that AEP remains aligned with industry standards and customer needs.