David Lefor
About David Lefor
David Lefor is a Customer Service Account Manager at American Electric Power, where he has worked since 2017. He holds a Bachelor of Science in Hospitality Administration/Management from Grand Valley State University and has extensive experience in corporate communications and event management.
Work at American Electric Power
David Lefor has been employed at American Electric Power since 2017, serving as a Customer Service Account Manager. In this role, he focuses on enhancing customer interactions and representing the company effectively. Prior to this position, he worked as a Communications Representative at the same company from 1999 to 2017, accumulating 18 years of experience in communication and customer service within the utilities sector.
Education and Expertise
David Lefor earned a Bachelor of Science (B.S.) degree in Hospitality Administration/Management from Grand Valley State University. His educational background complements his expertise in Corporate Communications and Educational Outreach within the utilities industry. This combination of education and skills supports his role in customer service and communication.
Background
Before joining American Electric Power, David Lefor worked at Ground Round IOC, LLC as an Assistant General Manager from 1991 to 1999. This position provided him with foundational experience in management and customer service, which he later applied in his roles within the utilities industry.
Achievements in Event Management
David Lefor has a strong background in Event Management, contributing to the planning and execution of successful corporate events and initiatives. His experience in this area has enhanced his ability to manage customer relationships and corporate communications effectively.