Diane Moore Nichter
About Diane Moore Nichter
Diane Moore Nichter serves as the Manager of Credit Policy & Payment Administration at American Electric Power, where she has worked since 2010. With over 42 years of experience in the company, she oversees electronic customer payment systems and manages billing operations and relationships with collection agencies.
Current Role at American Electric Power
Diane Moore Nichter serves as the Manager of Credit Policy & Payment Administration at American Electric Power. In this role, she oversees the integration and management of non-mail electronic customer payment systems. Her responsibilities include ensuring efficient payment processing and maintaining effective credit policies. She has held this position since 2010.
Previous Experience at American Electric Power
Prior to her current role, Diane Moore Nichter worked at American Electric Power as the Manager of Billing & Account Operations from 1971 to 2013. During her 42 years in this position, she managed the printing and mailing operations for all electric bills. Her extensive experience in billing and account management contributed to the company's operational efficiency.
Education Background
Diane Moore Nichter graduated from C E Byrd High School in 1971. She furthered her education at Louisiana State University, where she studied from 1987 to 1990. Her educational background supports her professional expertise in credit policy and payment administration.
Management of Collection Agencies
In her current role, Diane Moore Nichter manages relationships with outside collection agencies. This aspect of her job ensures the effective enforcement of credit policies at American Electric Power. Her management skills are essential for maintaining compliance and optimizing the collection process.