Jacqueline Gray
About Jacqueline Gray
Jacqueline Gray is a Senior Customer Service Associate at American Electric Power, where she has worked since 2001. She holds a Master of Science degree from Southern Nazarene University and a Bachelor of Business Administration in Human Resources Management.
Work at American Electric Power
Jacqueline Gray has been employed at American Electric Power since 2001, serving as a Senior Customer Service Associate. In this role, she is responsible for addressing customer inquiries and ensuring satisfaction with services provided. Her extensive experience over 23 years contributes to her expertise in customer relations and service delivery within the utility sector.
Education and Expertise
Jacqueline Gray holds a Master of Science degree, which she obtained from Southern Nazarene University between 2019 and 2020. Prior to this, she earned a Bachelor of Business Administration with a focus on Human Resources Management/Personnel Administration from the same institution, completing her studies from 2017 to 2019. Her educational background supports her professional role in customer service and human resources.
Background
Jacqueline Gray's academic journey includes significant achievements at Southern Nazarene University, where she pursued degrees that align with her career in customer service and human resources. Her long tenure at American Electric Power reflects her commitment to her profession and her ability to adapt to the evolving needs of the utility industry.