Jag Bhandal
About Jag Bhandal
Jag Bhandal is a Business Systems Analyst with extensive experience in various roles across multiple organizations, including American Electric Power and Cancer Care Ontario. He has a strong background in business analysis, project coordination, and web development, complemented by a solid educational foundation in business and information technology.
Work at American Electric Power
Jag Bhandal has been employed at American Electric Power as a Business Systems Analyst since 2020. In this role, he has contributed to various projects, including the development of a Cognos Enterprise Dashboard and Reporting tool. This tool integrates ServiceNow data through an ETL process in Informatica, allowing for a comprehensive on-demand view of the AEP Technology Portfolio projects. Bhandal has also successfully managed User Acceptance Testing (UAT) for each sprint of this project, ensuring that the dashboard meets user requirements and functions effectively.
Education and Expertise
Jag Bhandal holds a Bachelor's Degree in Business Information Technology from Ryerson University, which he completed from 2010 to 2015. He also studied at Humber College, where he achieved certifications in Multimedia Design and Production Technician, Web Development, and Business Management. His educational background equips him with a strong foundation in both technical and business aspects, enhancing his techno-functional expertise in delivering results in demanding environments.
Background
Jag Bhandal has a diverse professional background with experience in various roles across multiple organizations. He began his career as a Web Producer at Rogers Media in 2009 and has since held positions such as Web Developer Intern at Robin Hood Technology and Business Analyst Consultant at London Hydro. His early experience includes co-op roles at Cancer Care Ontario and ExxonMobil, where he gained valuable insights into enterprise information security and project coordination.
Achievements in Business Analysis
Throughout his career, Jag Bhandal has demonstrated significant achievements in business analysis. He led the development of a Cognos Enterprise Dashboard at American Electric Power, which streamlined reporting processes. Additionally, he delivered comprehensive Cognos training to team members, focusing on best practices for creating dashboards and reports. His ability to manage User Acceptance Testing effectively has contributed to the successful implementation of projects, ensuring they meet user needs and expectations.
Technical Skills and Proficiencies
Jag Bhandal possesses strong technical skills in web technologies, including HTML, HTML5, CSS, CSS3, JQuery, and various JavaScript frameworks. His proficiency in using APIs enhances his capability to integrate systems and streamline processes. This technical expertise, combined with his business analysis skills, positions him as a valuable asset in any technology-driven environment.