Jamie Jacobs
About Jamie Jacobs
Jamie Jacobs is an IT Support Technician with extensive experience in the field, currently employed at American Electric Power since 2015. He has previously worked at Discover Financial Services and JPMorgan Chase, and has been a computer/network/electronics expert at JustAnswer since 2010.
Current Role at American Electric Power
Jamie Jacobs serves as an IT Support Technician at American Electric Power, a position held since 2015. In this role, Jacobs is responsible for providing technical support and troubleshooting services to ensure the smooth operation of IT systems within the organization. The work is based in the Columbus, Ohio area, where Jacobs has contributed to maintaining the efficiency of IT services for nearly a decade.
Previous Experience at Discover Financial Services
Prior to joining American Electric Power, Jamie Jacobs worked at Discover Financial Services as a Breakfix/EUS Technician from 2014 to 2015. This role involved addressing technical issues and providing end-user support, contributing to the overall functionality of IT services within the company for a duration of one year.
Experience at JPMorgan Chase
Jamie Jacobs worked at JPMorgan Chase from 2006 to 2010 as a Priority Services Advisor. During this four-year tenure, Jacobs focused on delivering high-quality customer service and technical support, assisting clients with various inquiries and issues related to their financial services.
Education and Qualifications
Jamie Jacobs studied at ITT Technical Institute-Indianapolis, specializing in Computer Systems Networking and Telecommunications, where Jacobs achieved NAASA. Additionally, Jacobs attended Columbus State, earning a degree in Computer and Information Sciences and Support Services from 1999 to 2001. This educational background has provided a solid foundation for a career in IT support.
Role at JustAnswer
Since 2010, Jamie Jacobs has also been working at JustAnswer as a computer, network, and electronics expert. This role has spanned 14 years, allowing Jacobs to leverage expertise in technology to assist users with various technical questions and problems, further enhancing professional experience in the IT field.