Jessica Booth
About Jessica Booth
Jessica Booth is a Functional System Analyst with over two decades of experience in the utilities industry, primarily at American Electric Power. She has held various roles within the company, showcasing her expertise in both technical and customer service functions.
Work at American Electric Power
Jessica Booth has a long-standing career at American Electric Power, where she has worked for over two decades. She began her tenure in 2001 as a Customer Operations Associate Sr in Groveport, Ohio, and continued in various roles until 2022. Her positions included Customer Operations Coordinator from 2012 to 2022 and Customer Operations Coordinator Sr from 2019 to 2022, both based at 1 Riverside Plaza in Columbus. Currently, she serves as a Functional System Analyst, a role she has held since 2001, demonstrating her extensive experience and commitment to the company.
Education and Expertise
Jessica Booth studied at Central Ohio Technical College, where she achieved a degree in Forensic Science and Technology. Additionally, she attended Columbus State Community College, earning a degree in Applied Sciences. Her educational background complements her extensive experience in the utilities industry, particularly in technical and customer service roles. This combination of education and practical experience has equipped her with a strong foundation in technical support and application support.
Background
Jessica Booth has accumulated over 20 years of experience in the utilities sector, primarily with American Electric Power. Her career trajectory reflects a deep understanding of the company's systems and processes. She has transitioned from customer operations roles to a functional system analyst position, showcasing her adaptability and growth within the organization. Her work has contributed to the operational efficiency of American Electric Power.
Achievements
Throughout her career at American Electric Power, Jessica Booth has demonstrated a commitment to enhancing customer operations and technical support. Her progression from customer operations roles to a functional system analyst indicates her ability to adapt and excel in various capacities within the company. Her extensive experience in the utilities industry has allowed her to contribute significantly to the operational processes at American Electric Power.