Joel Murphy
About Joel Murphy
Joel Murphy serves as the Director of Customer Services and Marketing at American Electric Power, a position he has held since 2009. He has over 25 years of experience in the energy sector, with previous roles at Peco Energy and Exelon Power Team.
Work at American Electric Power
Joel Murphy has served as the Director of Customer Services and Marketing at American Electric Power since 2009. In this role, he oversees customer engagement strategies and marketing initiatives, contributing to the company's mission of providing reliable energy services. His tenure at American Electric Power spans 15 years, during which he has played a significant role in enhancing customer satisfaction and service delivery.
Previous Roles at American Electric Power
Before his current position, Joel Murphy worked as the Director of Project Controls at American Electric Power from 2006 to 2009. In this capacity, he managed project planning and execution, ensuring that projects met their objectives within budget and on schedule. His experience in project controls laid a strong foundation for his subsequent leadership in customer services and marketing.
Career Background in Energy Sector
Joel Murphy's career in the energy sector includes significant roles at Peco Energy and Exelon Power Team. He served as the System Manager at Peco Energy from 1995 to 2000 and later as the Manager of Operations for Transmission and Distribution from 2000 to 2003. Additionally, he worked as the Maintenance and Outage Manager at Exelon Power Team from 2003 to 2006. These positions provided him with extensive experience in operations and system management.
Education and Expertise
Joel Murphy holds a Master of Science in Electrical Engineering from Drexel University, where he studied from 1996 to 2000. He also earned a Bachelor of Science in Electrical Engineering from the same institution, completing his studies from 1990 to 1996. His educational background in engineering equips him with the technical knowledge necessary for his roles in the energy industry.