Joel Murphy
About Joel Murphy
Joel Murphy serves as the Director of Customer Services and Marketing at American Electric Power, bringing over 25 years of experience in the electrical industry. His background includes various roles at Peco Energy and Exelon, along with extensive educational qualifications in Electrical Engineering.
Current Role at American Electric Power
Joel Murphy serves as the Director of Customer Services and Marketing at American Electric Power, a position he has held since 2009. In this role, he oversees customer service initiatives and marketing strategies, contributing to the company's mission of delivering reliable energy solutions. His tenure at American Electric Power spans over 15 years, during which he has gained extensive experience in customer relations and service management.
Previous Experience at Peco Energy
Prior to his current role, Joel Murphy worked at Peco Energy in various capacities from 1987 to 2003. His positions included Aerial Linesman, Substation Electrical Operator and Mechanic, and Manager of the Philadelphia Region. His responsibilities involved hands-on field operations, including climbing, installation, and removal tasks. He also served as Supervisor of Meter Services and Electric Distribution and Transmissions System Manager, gaining a comprehensive understanding of utility operations.
Experience at Exelon
Joel Murphy worked at Exelon as Maintenance and Outage Manager from 2003 to 2006. In this role, he was responsible for managing maintenance activities and outage responses. His work included developing and administering system integration and relay testing procedures, showcasing his expertise in technical system management and operational efficiency.
Educational Background in Electrical Engineering
Joel Murphy has an extensive educational background in Electrical Engineering. He studied at Drexel University, where he earned both a Bachelor of Science and a Master of Science in Electrical Engineering from 1990 to 2000. He also attended Temple University, achieving a Bachelor of Science in Electrical Engineering from 1982 to 1985. Additionally, he studied at Hampton University for one year in 1981. His education has provided him with a strong foundation in electrical systems and engineering principles.
Professional Affiliations and Community Involvement
Joel Murphy is an active member of several professional and community organizations. He is involved with Alpha Phi Alpha Fraternity Inc., the Drexel Jazz Band, the National Society of Black Engineers (NSBE), and the Institute of Electrical and Electronics Engineers (IEEE). His participation in these organizations reflects his commitment to community engagement and professional development in the field of engineering.