Josh Lentz
About Josh Lentz
Josh Lentz is a Customer Design Supervisor at American Electric Power and the owner of ELC Packaging Machine Company LLC. He has extensive experience in engineering and customer service, with a strong focus on customer retention and transparency in pricing.
Current Role as Customer Design Supervisor
Josh Lentz serves as the Customer Design Supervisor at American Electric Power, a position he has held since 2018. He operates from Newark, Ohio, where he focuses on overseeing customer design projects. In this role, he applies his extensive experience in engineering and customer service to enhance client satisfaction and project efficiency.
Experience at American Electric Power
Josh Lentz has a significant tenure at American Electric Power, where he worked in various capacities. He started as an Engineering Technician from 2002 to 2010, followed by a role as Functional System Analyst Senior from 2010 to 2018. He briefly served as Engineering Technologist Sr. for six months in 2018. His diverse roles contributed to his expertise in engineering and customer relations within the utility sector.
Entrepreneurial Venture with ELC Packaging Machine Company LLC
In addition to his role at American Electric Power, Josh Lentz is the Owner of ELC Packaging Machine Company LLC, a position he has held since 2021. He operates this business in Ohio, United States, where he offers professional packaging consultations. His focus on customer retention has led to a significant portion of his business being driven by repeat clients and referrals.
Educational Background in Engineering Technology
Josh Lentz has a solid educational foundation in engineering technology. He earned an Associate of Applied Science in Electronics Engineering Technology from Zane State College, studying from 1999 to 2001. He furthered his education at Miami University, where he obtained a Bachelor’s Degree in Electromechanical Engineering Technology from 2014 to 2018.
Customer Service Experience
Before his engineering career, Josh Lentz worked as a Customer Service Representative at Harry and David for a brief period in 2001. This early experience in customer service laid the groundwork for his strong focus on client needs and satisfaction, which continues to influence his current roles.