Katie Burke
About Katie Burke
Katie Burke is a Digital and Social Media Specialist at American Electric Power, where she has worked since 2018. She has a diverse background in retail and customer operations, along with educational qualifications in International Business and Paralegal Studies.
Work at American Electric Power
Katie Burke has been employed at American Electric Power since 2014. She started as a Customer Operations Associate, where she worked for two years before advancing to the role of Senior Customer Operations Associate from 2016 to 2018. In 2018, she transitioned to her current position as Digital and Social Media Specialist. In this role, she focuses on enhancing the company's digital presence and managing social media strategies.
Previous Experience at The TJX Companies, Inc.
Before joining American Electric Power, Katie Burke worked at The TJX Companies, Inc. from 2007 to 2014. She began her tenure as a Retail Associate for six years, where she gained experience in customer service and retail operations. In 2013, she took on the role of Retail Coordinator, which she held for five months, further developing her skills in retail management.
Education and Expertise
Katie Burke studied at Columbus State Community College, where she earned an Associate of Arts degree and a Certificate in Paralegal Studies, achieving a Post-Baccalaureate. Additionally, she attended Ohio Dominican University, where she obtained a Bachelor's degree in International Business. Her educational background supports her expertise in both digital media and business operations.
Career Progression
Katie Burke's career progression reflects her growth in the field of customer operations and digital media. Starting as a Customer Operations Associate at American Electric Power, she quickly advanced to Senior Customer Operations Associate. Her transition to Digital and Social Media Specialist in 2018 highlights her adaptability and commitment to leveraging digital platforms in a corporate environment.