Katie Williams
About Katie Williams
Katie Williams is a Business Analyst at American Electric Power, where she has worked since 2019. She has a background in customer service and mathematics, having previously held positions at Panera Bread and Bonefish Grill, and earned a Bachelor of Science in Financial Mathematics from The Ohio State University.
Work at American Electric Power
Katie Williams has been employed as a Business Analyst at American Electric Power since 2019. In this role, she applies her analytical skills to support the company's operations and decision-making processes. Her responsibilities include data analysis, project management, and collaborating with various departments to enhance efficiency and effectiveness within the organization.
Previous Experience in Customer Service
Before her current position, Katie Williams worked in the hospitality industry. She served as a Customer Service Representative at Panera Bread from 2012 to 2015 in Westerville, Ohio. Following this, she held multiple roles at Bonefish Grill from 2014 to 2020, including Guest Services Associate and Server/Headwait. These positions helped her develop strong interpersonal and customer service skills.
Education and Expertise
Katie Williams earned a Bachelor of Science degree in Financial Mathematics from The Ohio State University, where she studied from 2015 to 2019. Her education provided her with a solid foundation in quantitative analysis and financial principles, which she utilizes in her current role as a Business Analyst.
Background in Mathematics Tutoring
In addition to her work experience, Katie Williams served as a Mathematics Tutor at Ohio Dominican University for four months in 2014. This role involved assisting students in understanding mathematical concepts, which further developed her communication and teaching skills.