Kent Barkley
About Kent Barkley
Kent Barkley serves as a Help Desk Technician at American Electric Power, where he has worked since 2019 in Columbus, Ohio.
Work at American Electric Power
Kent Barkley has served as a Help Desk Technician at American Electric Power since 2019. In this role, he is responsible for providing technical support and assistance to employees within the organization. His work involves troubleshooting various IT issues, ensuring that systems operate efficiently, and facilitating smooth communication between users and the IT department. Based in Columbus, OH, Barkley contributes to maintaining the technological infrastructure of the company.
Background
Kent Barkley has been part of the American Electric Power team for five years. His experience as a Help Desk Technician has equipped him with a solid understanding of IT support processes and user assistance. Working in a prominent utility company, he engages with a diverse range of technical challenges that require effective problem-solving skills and customer service.
Professional Experience
As a Help Desk Technician, Kent Barkley plays a crucial role in the IT support framework at American Electric Power. His responsibilities include responding to user inquiries, diagnosing technical problems, and providing solutions to enhance user experience. His position requires familiarity with various software and hardware systems, as well as the ability to communicate technical information clearly to non-technical users.