Lyn Mc Cracken
About Lyn Mc Cracken
Lyn Mc Cracken works in Customer Operations at American Electric Power, where she has been employed since 2017. She has a background in customer experience and merchandise coordination, having previously worked at TJ Maxx.
Work at American Electric Power
Lyn Mc Cracken has been employed at American Electric Power in the Customer Operations department since 2017. Over the course of seven years, Lyn has developed a strong understanding of customer service dynamics within the energy sector. The role involves addressing customer needs and ensuring efficient operations, contributing to the overall customer experience.
Previous Experience at TJ Maxx
Before joining American Electric Power, Lyn Mc Cracken worked at TJ Maxx in two different roles. From 2015 to 2016, Lyn served as a Non-Apparel Merchandise Coordinator for 11 months, where responsibilities included managing merchandise and enhancing customer experience. Additionally, Lyn briefly held the position of Customer Experience Coordinator for two months in 2016, focusing on customer interactions in the Tulsa, Oklahoma area.
Education Background
Lyn Mc Cracken attended Jenks High School from 2012 to 2015, completing a three-year program. This educational background provided a foundation for developing essential skills that would be beneficial in future professional roles.
Skills and Analytical Thinking
Lyn Mc Cracken demonstrates a challenge-driven mindset and possesses strong analytical thinking skills. This ability enables Lyn to identify and proactively resolve issues that may arise in customer operations. Additionally, strong verbal and written communication skills enhance the effectiveness of information delivery in professional interactions.