Michael Bertolino
About Michael Bertolino
Michael Bertolino is a Technical Business Systems Analyst Associate at American Electric Power, specializing in promoting self-service reporting through Cognos and contributing to automation projects using UI Path and JIRA. He has a background in Information Sciences & Technology from Penn State University and has held various roles in the electrical utility industry and the military.
Work at American Electric Power
Michael Bertolino serves as a Technical Business Systems Analyst Associate at American Electric Power, a position he has held since 2019. In this role, he promotes self-service within business units by teaching users how to develop and utilize Cognos reports. He plays a crucial role in converting hundreds of reports from Business Objects to Cognos, which enhances the reporting capabilities of the organization. Additionally, he prepares automation proposals for product owners and business units, demonstrating his expertise in process improvement and automation initiatives.
Education and Expertise
Michael Bertolino studied at Penn State University from 2015 to 2019, where he earned a degree in Information Sciences & Technology with a focus on Integration & Application (ITINT). He also obtained a Minor in Digital Entrepreneurship and Innovation during his time at the university. His educational background equips him with the knowledge and skills necessary for his current role in business systems analysis and automation.
Background
Prior to his current position, Michael Bertolino gained diverse experience in various roles. He worked as an Advisory Intern at KPMG US in 2018, focusing on State and Local Solutions. His earlier experience includes a role as a Wireless Consultant at Wireless Made Simple in 2017 and as an Account Executive at Retail Lead Management in 2019. He also held multiple positions at State College Spikes Baseball from 2014 to 2016, which provided him with foundational customer service skills.
Achievements
Michael Bertolino has achieved several certifications that enhance his professional qualifications. He is a Certified Energy Manager and holds a Certified Power Quality designation from the Association of Energy Engineers. His extensive career includes three decades of service in the electrical utility industry, along with 22 years of service in the Air Force, showcasing his commitment to the field and his expertise in energy management.