Ousmane Ba
About Ousmane Ba
Ousmane Ba is a Data Administrator with a strong emphasis on customer service excellence. He has a diverse educational background in Business Administration and Managerial Economics, holding degrees from multiple institutions and currently works at American Electric Power in Columbus, Ohio.
Current Role at American Electric Power
Ousmane Ba serves as a Data Administrator at American Electric Power, a position he has held since 2022. In this role, he is responsible for documenting daily activities and reporting any irregularities, including equipment and property damage. His work contributes to the overall efficiency and safety of operations within the organization. He is based in Columbus, Ohio.
Professional Experience at DB Schenker
Since 2021, Ousmane Ba has worked at DB Schenker as a Lead. His responsibilities include overseeing various operational tasks and ensuring that customer service standards are met. His experience in this role has allowed him to focus on delivering customer service excellence, which is a key aspect of the logistics and supply chain industry.
Educational Background
Ousmane Ba has a comprehensive educational background in business and management. He studied at the State University of New York Empire State College, where he earned a Bachelor's degree in Business/Managerial Economics from 2017 to 2019. He also attended The Ohio State University, achieving a Bachelor of Arts in Business Administration and Management from 2018 to 2020. Additionally, he obtained an Associate's degree in Business Administration and Management from Long Island Business Institute from 2014 to 2016.
Previous Work Experience
Before his current roles, Ousmane Ba worked at Essilor Instruments USA from 2018 to 2021. His position involved various responsibilities that contributed to the company's operations. He also served as a Graduate Student at Long Island Business Institute from 2015 to 2016, where he further developed his knowledge in business administration.
Skills in Presentation Development
Ousmane Ba has developed skills in creating monthly presentations for account managers using Microsoft PowerPoint. These presentations focus on assessing the effectiveness of business and marketing strategies. His ability to communicate complex information clearly supports decision-making processes within the organizations he has worked for.