Patrice White
About Patrice White
Patrice White is an IT Business System Analyst at American Electric Power, where she has worked since 2016. She specializes in business process improvement and oversees problem management processes, leveraging her expertise in IT service management frameworks.
Work at American Electric Power
Patrice White has been employed at American Electric Power since 2016, serving as an IT Business System Analyst. In this role, she focuses on business process improvement to enhance operational efficiencies. She oversees problem management processes as the IT Services Management Problem Process Owner. Prior to her current position, she worked at American Electric Power for 26 years, gaining extensive experience in the utilities industry.
Education and Expertise
Patrice White studied at Franklin University, where she earned a Bachelor of Arts in Business Administration and Management from 2010 to 2016. She is certified in ITSM/ITIL V3 2011, which demonstrates her expertise in IT service management frameworks. Her educational background supports her role in improving business processes within the IT sector.
Background
Patrice White has a long-standing career in the utilities industry, with a total of 34 years of experience at American Electric Power. Her extensive background includes a significant tenure prior to her current role, where she developed a deep understanding of industry-specific practices and challenges. This experience contributes to her effectiveness in her current position.
Skills in Process Improvement
Patrice White possesses strong skills in business process improvement. She utilizes these skills to contribute to enhanced operational efficiencies within her organization. Her proficiency in using Visio allows her to create detailed process maps and diagrams, which aids in visualizing and improving workflows.