Rob Keisling
About Rob Keisling
Rob Keisling serves as the Community Affairs Manager at American Electric Power in Columbus, Ohio, where he has worked since 2018. He has a background in operations and management, with previous roles at Minnetrista and Progressive Insurance, and holds a Bachelor's degree in Business Administration and Marketing from Indiana Wesleyan University.
Work at American Electric Power
Rob Keisling has served as the Community Affairs Manager at American Electric Power since 2018. In this role, he is responsible for managing community relations and enhancing the company's engagement with local communities in Columbus, Ohio. His focus includes developing initiatives that foster collaboration and trust between the company and diverse community groups.
Previous Experience in Community Engagement
Before joining American Electric Power, Rob Keisling held the position of Director of Operations at Minnetrista from 2010 to 2018. His role involved overseeing operational strategies and community outreach efforts in Muncie, Indiana. Additionally, he worked at Progressive Insurance in various capacities, including Managed Repair Representative and Claims Representative, where he developed skills in customer service and community relations.
Education and Expertise
Rob Keisling earned a Bachelor’s degree in Business Administration with a focus on Marketing from Indiana Wesleyan University, completing his studies from 2000 to 2004. His educational background supports his expertise in developing and managing operating and capital budgets, as well as enhancing customer experience through innovation and feedback.
Leadership and Team Development
Rob Keisling has a proven ability to create and lead effective teams. His experience includes managing operations at The Thompson Group as Operations Manager for one year. Throughout his career, he has demonstrated a consistent track record of meeting financial goals and fostering community collaborations.
Focus on Customer Experience
Rob Keisling emphasizes the importance of enhancing customer experience through continuous listening and innovation. His approach involves understanding customer needs and implementing strategies that improve service delivery and community engagement.