Ryan Bobay

Ryan Bobay

It Support Technician Principal @ American Electric Power

About Ryan Bobay

Ryan Bobay is an IT Support Technician Principal at American Electric Power with over 24 years of experience in the field. He holds a bachelor's degree in Interdisciplinary Studies from Louisiana Tech University and has a strong background in energy services and efficiency.

Work at American Electric Power

Ryan Bobay has served as an IT Support Technician Principal at American Electric Power since 2000. In this role, he is responsible for providing technical support and ensuring the efficient operation of IT systems. His extensive experience in diagnosing workstation equipment using phone and remote takeover software tools contributes to his effectiveness in this position. He has been integral in conducting workstation setup activities for both new and redeployed systems, enhancing the overall IT infrastructure within the organization.

Education and Expertise

Ryan Bobay holds a Bachelor's degree in Business Administration from Franklin University, where he studied from 1995 to 2000. He also earned an Associate degree in Business Management from Columbus State Community College between 2000 and 2005. Additionally, he graduated summa cum laude from Louisiana Tech University with a Bachelor's in Interdisciplinary Studies. Bobay is a Certified Energy Manager (CEM®), reflecting his expertise in energy services and efficiency.

Background

Ryan Bobay was originally from Lafayette, Louisiana, and currently resides in Shreveport, Louisiana. He attended Bishop Watterson High School from 1988 to 1990. His professional journey began at CompuServe, where he worked as a Technical Support representative from 1992 to 1998, followed by a position at Chase Manhattan Corporation as a Help Desk technician from 1998 to 2000. With over 15 years of experience in the energy services and energy efficiency sectors, he has developed a strong foundation in IT support and energy management.

Achievements in Energy Efficiency

Throughout his career, Ryan Bobay has contributed to significant energy efficiency initiatives, achieving reductions of over 5 Gigawatts of demand and over 30 GWh of energy savings. His work in the energy sector highlights his commitment to promoting sustainable practices and improving energy management systems.

Technical Skills and Experience

Ryan Bobay possesses extensive experience in diagnosing workstation equipment and has strong skills in inventory control, particularly in shipping and receiving. His technical expertise includes conducting workstation setup activities, which are essential for maintaining operational efficiency in IT environments. His background in technical support roles has equipped him with the necessary skills to address various IT challenges effectively.

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