Sue Ann Evans
About Sue Ann Evans
Sue Ann Evans is an Enterprise NERC Compliance Specialist currently working at American Electric Power in the Columbus, Ohio area. With over 23 years of experience at Nationwide Insurance and a strong educational background in Communication, she has made significant contributions to operational efficiency and compliance in her field.
Work at American Electric Power
Sue Ann Evans has served as an Enterprise NERC Compliance Specialist at American Electric Power since 2019. In this role, she focuses on ensuring compliance with the North American Electric Reliability Corporation (NERC) standards. Her position is critical in maintaining the operational integrity and reliability of the electric grid. Based in the Columbus, Ohio area, Evans contributes her expertise to enhance the company's compliance strategies and initiatives.
Previous Experience at Nationwide Insurance
Prior to her current role, Sue Ann Evans worked at Nationwide Insurance for a total of 23 years, from 1996 to 2019. During her tenure, she held various specialist positions, including a five-year period from 2006 to 2011. Evans was instrumental in revamping over 250 microsites, collaborating with business teams to test and coordinate changes. She also implemented processes that saved significant time and resources by automating the verification of over 5,000 domains.
Education and Expertise
Sue Ann Evans earned her Bachelor of Science degree in Communication from Slippery Rock University of Pennsylvania, where she studied from 1990 to 1993. Her educational background has equipped her with skills in effective communication and collaboration, which she has applied throughout her career. Evans has demonstrated her expertise by improving customer communication and operational efficiency through coordinated efforts with marketing, email, and legal teams.
Achievements in Operational Efficiency
Throughout her career, Sue Ann Evans has achieved notable improvements in operational efficiency. She coordinated 10 internal review sessions involving over 100 associates to analyze survey results on an aggregate basis. Additionally, her collaboration with various teams led to the identification of 39 emails that were deemed out of scope for an email audit, as well as the review of 107 member-facing emails, showcasing her commitment to enhancing communication processes.