Theresa Marks
About Theresa Marks
Theresa Marks is a Service Delivery Manager at American Electric Power, specializing in project management and budgeting for IT infrastructure systems. She holds a Bachelor's degree in Business Administration from Purdue University Global and has extensive experience in various IT roles within the company.
Work at American Electric Power
Theresa Marks has been serving as a Service Delivery Manager at American Electric Power since 2021. In this role, she specializes in Project Management and Budgeting/Analysis for IT Infrastructure Systems and Software Development Life Cycle. Prior to her current position, she held various roles within the organization, including IT Service Desk Manager from 2017 to 2021, Infrastructure Coordinator from 2006 to 2011, IT Solutions Engineer from 2012 to 2013, and IT Service Management Consultant from 2013 to 2017. Her extensive experience within the company spans over 15 years.
Education and Expertise
Theresa Marks earned her Bachelor's degree in Business Administration and Management from Purdue University Global, completing her studies from 2018 to 2021. She holds a Business Analysis Green Belt Certification, which complements her expertise in Agile Scrum methodologies. Her educational background and certifications support her proficiency in managing complex projects and leading diverse teams.
Background
Theresa Marks has a long-standing career at American Electric Power, where she has developed a strong foundation in IT service management and project delivery. Her journey began in 2006, and over the years, she has transitioned through various roles that have equipped her with a comprehensive understanding of IT infrastructure and service delivery. Her work has consistently focused on implementing technology solutions that enhance organizational efficiencies.
Achievements
Throughout her career at American Electric Power, Theresa Marks has demonstrated strengths in managing complex projects and leading diverse teams. Her experience in various roles has allowed her to contribute to the successful implementation of technology solutions that improve operational efficiencies. Her expertise in Project Management and Budgeting/Analysis has been instrumental in driving successful outcomes in her current and previous positions.