Thomas Smith
About Thomas Smith
Thomas Smith serves as the Enterprise Resilience Manager at American Electric Power, where he has worked since 2020. With over 12 years of experience in crisis response analysis and project management, he has developed management protocols and directed large teams in the electric industry.
Current Role as Enterprise Resilience Manager
Thomas Smith has served as the Enterprise Resilience Manager at American Electric Power since 2020. In this role, he focuses on enhancing the company's resilience strategies, ensuring that both distribution and transmission sectors are equipped with effective management protocols. His responsibilities include the development and implementation of frameworks that support organizational preparedness and response to various challenges.
Previous Experience at American Electric Power
Prior to his current position, Thomas Smith held multiple roles at American Electric Power. He worked as a Performance Management Analyst in the ICS division and as a Senior ERP Team Project Coordinator from 2014 to 2015. He also served as a Crisis Response Analyst and Emergency Response Project Coordinator from 2015 to 2020, where he coordinated FEMA ICS Training aligned Emergency Management projects. His earlier roles included Distribution Dispatcher III and Distribution Dispatcher V-IV, contributing to his extensive experience in operational management.
Background in Operations Management
Before joining American Electric Power, Thomas Smith worked at Dynamic Installations Inc. as Operations Manager and Field Operations & Audits Manager from 2005 to 2008. His experience in operations management provided him with a solid foundation in overseeing field operations and conducting audits, which has been beneficial in his subsequent roles in the electric industry.
Educational Qualifications
Thomas Smith studied at The Ohio State University, where he earned a Bachelor of Science in Financial Planning with a focus on Family Financial Management. He furthered his education at the University of Phoenix, achieving a Master of Business Administration (MBA) from the College of Graduate Business and Management. His educational background supports his expertise in financial and operational management.
Leadership and Project Management Skills
Thomas Smith has demonstrated strong leadership skills, directing a team of approximately 40 planners and over 200 players on a major security project in the electric industry. He has over 12 years of experience in Crisis Response Analysis Management and has improved processes using national certifications such as Incident Command Systems (ICS 100, ICS 200), NIMS 700, and NRF 800. His ability to craft and present speeches and presentations quickly and confidently is notable, particularly in high-pressure situations.