Antonio Vann
About Antonio Vann
Antonio Vann is a Service Desk Agent at American Home Shield, where he has worked since 2021. He holds a Bachelor's degree in Sociology from The University of Tennessee at Chattanooga and has experience in various technical roles, including as a firefighter and technician.
Work at American Home Shield
Antonio Vann has been employed at American Home Shield as a Service Desk Agent since 2021. In this role, he provides technical support and assistance to customers, ensuring that their service requests are handled efficiently. His experience in this position spans three years, during which he has developed skills in customer service and technical problem-solving.
Previous Employment Experience
Prior to his current role, Antonio Vann worked in various technical positions. He served as a Technician at Upper Edge Tech for two months in 2020. He also worked as a Personal Computer Repair Technician at Flex for five months from 2020 to 2021. Additionally, he was an Information Technology Intern at Bryce Corporation for eight months in 2020 and served as a Firefighter at the City of Memphis Fire Department from 2017 to 2019.
Education and Expertise
Antonio Vann earned a Bachelor's degree in Sociology from The University of Tennessee at Chattanooga, where he studied from 2006 to 2012. He also pursued technical education at Tech901, achieving a Technical certification in Information Technology in 2019. This combination of education provides him with a diverse skill set applicable in both technical and social contexts.
Technical Skills and Certifications
Antonio Vann has developed a strong foundation in Information Technology through his studies and certifications. His technical certification from Tech901 complements his practical experience in various IT roles, including his internship and technician positions. This background equips him with the necessary skills to address technical challenges effectively.