Candace Paige Musgrove
About Candace Paige Musgrove
Candace Paige Musgrove is an experienced Customer Service Supervisor and Authorizations Supervisor at American Home Shield in Lagrange, Georgia, where she has worked since 2017. She has held various roles in customer service, including positions at Sitel and Afni, Inc.
Work at American Home Shield
Candace Paige Musgrove has been employed at American Home Shield since 2017. She currently holds two positions: Customer Service Supervisor and Authorizations Supervisor. In her role as Customer Service Supervisor, she has accumulated seven years of experience, while her position as Authorizations Supervisor has been held for five years. Both roles are based in Lagrange, Georgia, where she manages customer service operations and oversees authorization processes.
Previous Employment Experience
Prior to her tenure at American Home Shield, Candace Musgrove worked at Sitel as a Customer Service Supervisor from 2014 to 2017. She spent three years in this role while based in Andalusia, Alabama. Before that, she was employed at Afni, Inc., where she held several positions including Customer Service Supervisor from 2010 to 2012, OJT Coach from 2009 to 2010, and Mentor for a brief period in 2009. Her experience at Afni, Inc. provided her with a solid foundation in customer service.
Education and Expertise
Candace Musgrove studied at Southern Union State Community College from 2008 to 2011. Her educational background contributes to her expertise in customer service and management. The skills she developed during her studies have supported her professional growth and her ability to lead teams effectively.