Carmilla Springer
About Carmilla Springer
Carmilla Springer is a Telesales Agent at American Home Shield, where she has worked since 2018. With a background in customer service and sales, she has developed a passion for matching consumers with products and services, and is currently pursuing her studies in Accounting and Business/Management at Indiana Wesleyan University.
Work at American Home Shield
Carmilla Springer has been employed as a Telesales Agent at American Home Shield since 2018. In this role, she focuses on connecting consumers with home warranty services. Her experience in telesales has allowed her to develop strong skills in actively listening to customer needs and recommending suitable services. Carmilla's tenure at American Home Shield spans six years, during which she has contributed to the company's sales efforts and customer satisfaction initiatives.
Education and Expertise
Carmilla Springer is currently pursuing her education at Indiana Wesleyan University, where she studies Accounting and Business/Management. Since 2008, she has achieved some credits towards her degree. Her educational background complements her extensive experience in sales and customer service, providing her with a solid foundation in business principles and financial management.
Background in Sales and Customer Service
Carmilla began her career in customer service and sales in 2000 at her foster mother's daycare center, where she focused on enrollment and accounting. Over the years, she has gained retail experience with various companies, including Sears, KMart, Charlotte Russe, Foot Locker, The Buckle, Walmart, and ToysRUs. This diverse background has equipped her with the skills necessary to excel in sales and customer interactions.
Transition to Management Roles
Throughout her career, Carmilla has transitioned into management roles while working with companies such as Lowes Home Improvement and Speedco. These experiences have allowed her to develop leadership skills and a deeper understanding of team dynamics. Her ability to manage and motivate teams has contributed to her success in sales and customer service environments.
Current Role at American Income Life
In addition to her role at American Home Shield, Carmilla Springer has been working as a Regional Producer at American Income Life: AO since 2023. This position is remote and allows her to leverage her sales expertise in the life insurance sector. Her experience in telesales and customer service supports her ability to connect with clients and meet their insurance needs.