Erika Range
About Erika Range
Erika Range is a Telesales Manager with over 22 years of experience at American Home Shield and currently serves as a Legal Operations Workflow Manager at Google Operations Center. She has a strong background in sales and management, complemented by her education in Marketing and Merchandise Management.
Work at American Home Shield
Erika Range worked at American Home Shield as a Telesales Manager for a total of 22 years, from 2002 to 2020. During her tenure, she operated in the Greater Memphis Area, where she developed her skills in sales and team management. Her role involved overseeing telesales operations, contributing to the company's growth in the consumer services sector. Erika's extensive experience in contact centers and her strong coaching skills were integral to her success in this position.
Current Role at Google Operations Center
Since 2020, Erika Range has been employed at the Google Operations Center as a Legal Operations Workflow Manager. In this role, she applies her management skills and industry knowledge to streamline legal operations. Her transition from American Home Shield to Google highlights her adaptability and expertise in operational management within a large corporate environment.
Education and Expertise
Erika Range studied at The University of Memphis, where she earned a degree in Marketing/Marketing Management from 1999 to 2003. Additionally, she attended the International Academy of Merchandising and Design, obtaining an Associate's degree in Merchandise Management from 1993 to 1995. This educational background has equipped her with a solid foundation in marketing principles and consumer behavior, enhancing her effectiveness in sales and management roles.
Background in Sales and Management
Erika Range possesses a robust background in sales, which has significantly contributed to her effectiveness as a Telesales Manager. Her experience spans nearly two decades in the consumer services industry, particularly in contact centers and team building. Erika has held various management roles, showcasing her leadership capabilities and her ability to coach and develop teams effectively.