Grace Ingram
About Grace Ingram
Grace Ingram is a Senior CRM Specialist currently working at American Home Shield, where she has been employed since 2020. She has a diverse background in marketing and talent acquisition, having held various roles at companies such as ServiceMaster and Roon Bells.
Current Role at American Home Shield
Grace Ingram serves as a Senior CRM Specialist at American Home Shield, a position she has held since 2020. In this role, she utilizes her expertise in customer relationship management to enhance client interactions and improve service delivery. Her responsibilities include creating email creatives for various marketing campaigns using HTML skills. Additionally, she conducts A/B testing on large-scale email campaigns to optimize their performance.
Previous Experience at American Home Shield
Prior to her current role, Grace Ingram worked at American Home Shield in multiple capacities. She was involved in the Leadership Development Program from 2018 to 2019 and served as a Campaign Operations Analyst from 2019 to 2020. Additionally, she gained experience as a Talent Acquisition Intern from 2017 to 2018. Her tenure at the company provided her with a comprehensive understanding of its operations and customer engagement strategies.
Founding Roon Bells
Grace Ingram is the founder of Roon Bells, a venture she established in 2015. This initiative reflects her entrepreneurial spirit and commitment to her professional growth. Operating in the Greater Memphis Area, Roon Bells has been a platform for her to apply her skills and knowledge in a practical setting.
Educational Background
Grace Ingram studied at Mississippi State University, where she earned a degree in Marketing from 2014 to 2018. Her education provided her with a solid foundation in marketing principles and practices. Prior to that, she attended First Assembly Christian School from 2010 to 2014, completing her high school education.
Internship Experience
Grace Ingram has a diverse internship background that includes roles in social media marketing and talent acquisition. She completed a Social Media Internship at Mississippi State University from 2016 to 2017 and a Social Media Marketing Internship at Harvest Creative in 2016. Additionally, she interned as a Marketing Intern at DUFL in 2015. These experiences contributed to her skill set and prepared her for her current professional roles.