James Perry
About James Perry
James Perry is a Senior Customer Service Representative with extensive experience in managing customer service teams and resolving shipping logistics issues. He has received the FedEx Purple Promise Award twice and has a background in residential leasing management and retail sales.
Work at American Home Shield
James Perry serves as a Senior Customer Service Representative at American Home Shield. In this role, he utilizes his extensive experience in customer service to manage and support a team of over 20 employees. His responsibilities include addressing customer inquiries and ensuring high levels of satisfaction within the service framework.
Education and Expertise
James Perry studied at West Kentucky State Technical College from 1976 to 1978, where he achieved a degree in Building Design. This educational background complements his extensive experience in customer service and residential leasing management, enhancing his ability to address customer needs effectively.
Background
James Perry has a diverse professional background that includes significant experience in retail sales, spanning 18 to 20 years. He also has 5 years of experience in residential leasing management, which contributes to his comprehensive understanding of customer service dynamics in various sectors.
Achievements
James Perry has been recognized for his excellence in customer service, having received the FedEx Purple Promise Award twice. This award highlights his commitment to providing outstanding service and resolving complex shipping logistics issues, both domestically and internationally.
Hobbies and Interests
Outside of his professional commitments, James Perry enjoys a variety of hobbies including golf, biking, swimming, and traveling. These activities reflect his active lifestyle and interest in exploring new experiences.