Jenna Stephens
About Jenna Stephens
Jenna Stephens is a Senior Manager at American Home Shield, where she has worked since 2023. She has extensive experience in sales and customer service, having held various managerial roles at American Home Shield and other companies over the past several years.
Current Role at American Home Shield
Jenna Stephens currently serves as a Senior Manager at American Home Shield. She has held this position since 2023, contributing to the company's operations and management strategies. Her role involves overseeing various aspects of the business, ensuring effective team performance and customer satisfaction.
Previous Experience at American Home Shield
Jenna Stephens has a significant history with American Home Shield, having worked there from 2018 to 2023. She initially served as Internet Sales Supervisor for three years, where she managed online sales strategies. Following this, she took on the role of Telesales Manager from 2021 to 2023, focusing on enhancing telesales operations and team performance.
Sales Management Experience
Before her tenure at American Home Shield, Jenna Stephens worked as a Sales Manager at Trusted Wellness for nine months in 2017 and 2018. In this role, she was responsible for driving sales initiatives and managing customer relationships. Her experience in sales management has been a key component of her career development.
Customer Service Management Background
Jenna Stephens has extensive experience in customer service management, having worked as a Customer Service Manager at ActiveForever.com from 2011 to 2017. During her six years in this role, she focused on improving customer service processes and enhancing client satisfaction. This experience laid a strong foundation for her later roles in sales and management.
Early Career at Nordstrom and Wells Fargo
Jenna Stephens began her career in retail and banking, working as a Jewelry Specialist at Nordstrom from 2006 to 2010 for four years. She also worked briefly as a Teller at Wells Fargo in 2011 for ten months. These early positions provided her with valuable skills in customer interaction and sales.