Jessica L. Crenshaw, M.S. Ed.
About Jessica L. Crenshaw, M.S. Ed.
Jessica L. Crenshaw, M.S. Ed., serves as the Project Coordinator and Training Team Lead at American Home Shield, where she has worked since 2019. She has a background in communications and training, with previous roles at Hunter Fan Company and TruGreen, and holds a Master of Education from Capella University.
Current Role at American Home Shield
Jessica L. Crenshaw serves as the Project Coordinator and Training Team Lead at American Home Shield. In this role, she has been instrumental in developing and implementing training programs for new hires. She also leads the Payment Collections Team, ensuring efficient operations and effective communication within the team. Crenshaw has been with American Home Shield since 2019, contributing to various projects and initiatives that enhance the company's training processes.
Previous Experience at American Home Shield
Before her current position, Jessica L. Crenshaw held multiple roles at American Home Shield. She worked as an Authorizations Specialist from 2017 to 2019, where she focused on processing authorizations efficiently. Additionally, she served as a Social Media Specialist and Training Assistant for eight months in 2019. During her tenure, she developed training documentation specifically aimed at onboarding new employees, showcasing her commitment to improving training methodologies.
Experience at Hunter Fan Company
Jessica L. Crenshaw worked at Hunter Fan Company as a Communications Coordinator and Training Assistant from 2012 to 2014. In this role, she contributed to the development of training materials and communication strategies within the organization. Her experience at Hunter Fan Company provided her with foundational skills in training and communication that she later applied in her subsequent roles.
Education and Expertise
Jessica L. Crenshaw holds a Master of Education (M.Ed.) in Training and Performance Improvement from Capella University, which she completed between 2018 and 2021. She also earned a Bachelor's Degree in Political Science from Hendrix College from 2004 to 2008. Her educational background equips her with the knowledge and skills necessary for effective training and project coordination in her professional roles.
Role at TruGreen
Prior to her current position at American Home Shield, Jessica L. Crenshaw worked at TruGreen as a Quality Assurance and Training Coordinator from 2015 to 2018. In this capacity, she focused on ensuring quality standards in training programs and contributed to the overall improvement of training processes within the organization.