Jonathan Campbell
About Jonathan Campbell
Jonathan Campbell is a Product Operations Manager at American Home Shield, where he has worked since 2020. He has extensive experience in various roles within the company and holds degrees in Technology Management and Organizational Leadership.
Work at American Home Shield
Jonathan Campbell has been with American Home Shield for a significant period, starting as an Authorization Associate from 2003 to 2004. He then progressed to the role of Authorization Supervisor from 2004 to 2006. Following this, he served as Field Manager for 12 years, from 2006 to 2018. In 2018, he transitioned to the position of Purchasing Supervisor, where he worked until 2020. Since 2020, he has held the title of Product Operations Manager, contributing to the development of strategies and processes to enhance Home Service Plan products.
Education and Expertise
Jonathan Campbell holds a Bachelor of Science degree in Technology Management from the University of Northern Iowa, where he studied from 2005 to 2009. He furthered his education at Duquesne University, earning a Master's degree in Organizational Leadership between 2011 and 2015. Additionally, he completed an Associate of Arts degree in Liberal Arts and Sciences at Des Moines Area Community College from 2000 to 2003. His educational background supports his expertise in product operations and management.
Background
Jonathan Campbell began his career at Farner-Bocken Co as a Buyer from 1999 to 2002 before joining American Home Shield. His extensive tenure at American Home Shield spans over 17 years, during which he has held multiple roles that have contributed to his deep understanding of the company's operations. His experience encompasses various aspects of product management and operations, allowing him to act as a subject matter expert on program and system enhancements.
Achievements
In his current role as Product Operations Manager, Jonathan Campbell is responsible for providing research, insights, and reporting to key stakeholders. His work includes analyzing various aspects such as capacity, product status, coverages, pricing, eligibility, and availability. His contributions have been instrumental in improving the operational efficiency of Home Service Plan products at American Home Shield.