Mackie Cathey
About Mackie Cathey
Mackie Cathey is an Account Manager at American Home Shield, specializing in home warranty plans and customer relationship management using Salesforce. With a background in real estate and a degree in Fashion Merchandising from Louisiana State University, Cathey has over 20 years of experience in sales and account management.
Work at American Home Shield
Mackie Cathey has been serving as an Account Manager at American Home Shield since 2019. In this role, Cathey conducts informative presentations aimed at enhancing key accounts' understanding and engagement with home warranty plans. Cathey utilizes Salesforce to manage customer relationships effectively, focusing on driving sales growth within the real estate home warranty channel. The position emphasizes organic revenue growth through the implementation of strategic sales plans.
Education and Expertise
Mackie Cathey studied at Louisiana State University, where they earned a Bachelor of Science degree in Fashion Merchandising. This educational background contributes to Cathey's expertise in customer engagement and sales strategies, particularly in the home warranty sector.
Background in Real Estate
Prior to joining American Home Shield, Mackie Cathey held various positions in the real estate industry. From 2014 to 2017, Cathey worked as an Assistant District Manager at Coldwell Banker Residential Brokerage Powered By ZipRealty in the Greater Los Angeles Area. Following that, Cathey operated as a Franchise Owner and Travel Consultant at Cruise Planners Travel Agency from 2017 to 2019. Earlier in their career, Cathey served as a Training Manager and Realtor at ZipRealty, Inc. from 2000 to 2007 in Emeryville, CA.
Sales and Networking Skills
In the role of Account Manager, Mackie Cathey focuses on troubleshooting and brainstorming solutions to assist real estate agents in keeping transactions on track. Cathey engages in consistent networking to foster and develop relationships with real estate professionals, enhancing collaboration and business opportunities within the industry.