Miller Jones Sharon
About Miller Jones Sharon
Miller Jones Sharon is a Customer Service Supervisor with extensive experience in the field, currently employed at American Home Shield since 2014. Previously, he held supervisory roles at Comdata, Securus Technologies, and Comcast Cable, and served as an Aviation Electrician in the US Navy for 14 years.
Work at American Home Shield
Miller Jones Sharon has been employed at American Home Shield since 2014, serving as a Customer Service Supervisor. In this role, Sharon oversees customer service operations, ensuring that client inquiries and issues are addressed efficiently. The position involves managing a team and implementing strategies to enhance customer satisfaction.
Previous Experience in Customer Service
Prior to joining American Home Shield, Sharon held several customer service supervisory roles. From 2010 to 2014, Sharon worked at Securus Technologies as a Customer Service Supervisor. Before that, Sharon was with Comcast Cable from 2004 to 2006 in the same capacity. These positions contributed to Sharon's extensive experience in managing customer service teams and operations.
Military Background
Sharon served in the US Navy as an Aviation Electrician from 1985 to 1999. This 14-year tenure included responsibilities related to aviation systems and equipment maintenance. The experience gained during military service provided a foundation for Sharon's technical and operational skills.
Education and Expertise
Sharon studied at DeVry University from 2003 to 2005, earning a degree in Business Administration with a focus on Management and Operations. This educational background supports Sharon's expertise in managing teams and operational processes within customer service environments.
Experience at Comdata
Sharon worked at Comdata as an Operations Supervisor from 2006 to 2010. In this role, Sharon was responsible for overseeing operational processes and ensuring efficient service delivery. This position added to Sharon's experience in operations management.