Shelley Shaw Stewart
About Shelley Shaw Stewart
Shelley Shaw Stewart is a Claims Resolution Specialist at American Home Shield, where she has worked since 2020. She has over five years of experience in various roles at the company and holds a Bachelor of Applied Science in Management and Organizational Development from Bethel University.
Work at American Home Shield
Shelley Shaw Stewart has been employed at American Home Shield since 2015. She currently holds the position of Claims Resolution Specialist, a role she has occupied since 2020. Prior to this, she served as a Service Support Specialist from 2016 to 2020. Her career at American Home Shield began as a Customer Service Representative, where she worked from 2015 to 2020. Throughout her tenure, she has gained extensive experience in claims resolution and customer service within the home warranty industry.
Education and Expertise
Shelley Shaw Stewart earned a Bachelor of Applied Science (B.A.Sc.) in Management and Organizational Development from Bethel University. Her studies spanned from 2009 to 2014, providing her with a solid foundation in management principles and organizational strategies. This educational background supports her professional roles at American Home Shield, where she applies her knowledge in claims resolution and customer service.
Background
Shelley Shaw Stewart has a background in customer service and claims management, primarily within the home warranty sector. She has accumulated over eight years of experience at American Home Shield, progressing through various roles that have enhanced her skills in service support and claims resolution. Her work has been centered in the Greater Memphis Area, contributing to her understanding of regional customer needs.
Professional Experience
Shelley Shaw Stewart's professional experience at American Home Shield includes three distinct roles over a span of eight years. Starting as a Customer Service Representative, she transitioned to a Service Support Specialist before advancing to her current position as Claims Resolution Specialist. This progression reflects her commitment to professional development and her ability to adapt to the evolving demands of the organization.