Tasha Robinson
About Tasha Robinson
Tasha Robinson serves as the Manager of Service Operations & Continuous Improvement at American Home Shield, where she has worked since 2019. With a strong background in consumer services and a Bachelor of Science in Social Work, she has held various supervisory and managerial roles, demonstrating expertise in performance management and process improvement.
Work at American Home Shield
Tasha Robinson has been employed at American Home Shield since 2007, holding various supervisory and managerial roles. Currently, she serves as the Manager of Service Operations & Continuous Improvement, a position she has held since 2019. Prior to this role, she worked as a Supervisor in several departments, including Chat & Social Media, Specialty Services, Authorizations, Process Improvement, and Service Resolution. Her tenure at American Home Shield reflects a commitment to enhancing service operations and team performance.
Education and Expertise
Tasha Robinson earned a Bachelor of Science degree in Social Work from Mississippi State University, where she studied from 1996 to 1999. She also attended Mississippi University for Women, focusing on Pre-Nursing Studies from 1993 to 1996. Her educational background provides her with a unique perspective in her management roles, particularly in understanding consumer needs and improving service delivery.
Background
Tasha Robinson has a diverse professional background, primarily in the consumer services industry. She began her career at Cardinal Health, where she served as Supervisor of Customer Service & Transportation and later as Project Lead. Her experience at Cardinal Health laid the foundation for her subsequent roles at American Home Shield, where she has progressively advanced through various leadership positions.
Achievements
Throughout her career, Tasha Robinson has demonstrated a strong ability in performance management and staff development. Her focus on continuous improvement and process management has contributed to team growth and operational efficiency at American Home Shield. Her leadership roles indicate a commitment to innovation and excellence in service operations.