Tiffany Wooden
About Tiffany Wooden
Tiffany Wooden is a Retention Specialist currently employed at American Home Shield in the Memphis Metropolitan Area. She has a background in management and customer service, having previously worked at Edgewood Management Corporation and BSR Trust, LLC.
Work at American Home Shield
Tiffany Wooden has been employed at American Home Shield as a Retention Specialist since 2021. In this role, she focuses on maintaining customer relationships and ensuring satisfaction within the Memphis Metropolitan Area. Her experience in customer service and retention strategies contributes to her effectiveness in this position.
Previous Experience at Edgewood Management Corporation
Before joining American Home Shield, Tiffany Wooden worked at Edgewood Management Corporation as a Family 1 Manager from 2015 to 2021. During her six years in this role, she managed family-oriented programs and services, enhancing community engagement and support.
Background in Property Management
Tiffany Wooden also served as an Assistant Community Manager at BSR Trust, LLC from 2014 to 2021. Her seven years in property management provided her with valuable skills in community relations and operational management, which she applies in her current role.
Education and Expertise
Tiffany Wooden studied at Concorde Career College-Memphis, where she earned a certification in Nursing Assistant/Aide and Patient Care Assistant/Aide from 2004 to 2005. She also graduated from Overton High School, receiving her diploma in 1999. Her educational background supports her expertise in customer care and community management.
Personal Experience with American Home Shield
Tiffany Wooden has personal experience with American Home Shield, having used their services to repair her air conditioning unit in her first year of membership, 14 years ago. This firsthand knowledge of the company's offerings informs her work as a Retention Specialist.