Allan Kavuma

Allan Kavuma

Service Delivery Manager @ American Tower

About Allan Kavuma

Allan Kavuma is a Service Delivery Manager with extensive experience in operations and maintenance of power and telecommunications equipment. He has a strong educational background in engineering and business administration, having worked in various engineering roles at American Tower and Linksoft Integrated Services in Uganda.

Work at American Tower

Allan Kavuma has held multiple positions at American Tower in Uganda. He worked as a Regional Maintenance Supervisor - Electrical from 2015 to 2020, where he was responsible for overseeing electrical maintenance operations. In 2020, he transitioned to the role of Service Delivery Manager, a position he has maintained for the past four years. His responsibilities include ensuring effective service delivery and managing operational processes within the organization.

Education and Expertise

Allan Kavuma holds a Master of Business Administration (MBA) from Mbarara University of Science and Technology (MUST), which he completed from 2016 to 2019. He also earned a Bachelor of Science in Electrical Engineering from Makerere University, where he studied from 2009 to 2014. His expertise includes the installation and configuration of CISCO communication equipment, engineering design, and embedded systems design.

Background in Telecommunications and Engineering

Allan Kavuma has a solid background in operations and maintenance of power and telecommunications equipment, particularly at BTS sites. He began his career as a Field Engineer Trainee at Linksoft Integrated Services (East Africa) Limited in 2012, progressing to a Field Engineer role from 2013 to 2014. He also gained experience as a Field Operations Engineer at American Tower from 2014 to 2015 and worked as an Electrical Engineer Trainee at Uganda Industrial Research Institute in 2011.

Professional Experience Timeline

Allan Kavuma's professional journey includes various roles in the telecommunications and engineering sectors. He worked at Linksoft Integrated Services (East Africa) Limited as a Field Engineer for one year from 2013 to 2014 and as a Field Engineer Trainee for four months from 2012 to 2013. He then joined American Tower, where he served as a Field Operations Engineer for one year before becoming a Regional Maintenance Supervisor - Electrical for five years. He has been the Service Delivery Manager since 2020.

Early Education

Allan Kavuma completed his early education at King's College Budo, where he achieved Uganda Certificate of Education (UCE) and Uganda Advanced Certificate of Education (UACE) from 2003 to 2008. This foundational education prepared him for his subsequent studies in engineering and business administration.

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