Angela Robertson
About Angela Robertson
Angela Robertson is the NOC Senior Manager at American Tower, a position she has held since 2021. She has extensive experience in network provisioning and capacity planning, having worked in various roles across multiple companies over the past two decades.
Work at American Tower
Angela Robertson has been serving as the NOC Senior Manager at American Tower since 2021. In this role, she collaborates with Environmental Health and Safety, Regulatory, and Insurance teams to mitigate risks during critical weather and safety events. Previously, she held the position of NOC Manager from 2018 to 2021 and NOC Supervisor from 2016 to 2018. During her tenure, she played a significant role in implementing and deploying a new OSS monitoring system and developed new metrics to monitor program performance and drive efficiencies.
Previous Experience in Telecommunications
Before joining American Tower, Angela Robertson worked at Ericsson as a Trunk Install Subject Matter Expert for seven months in 2009. She then transitioned to Bandwidth.com, where she served as Team Lead for Capacity Planning/Network Provisioning from 2010 to 2016. Additionally, she worked at Sprint as Network Provisioner III from 2005 to 2009. Her extensive experience in telecommunications has contributed to her expertise in network operations and provisioning.
Education and Expertise
Angela Robertson studied at North Carolina Central University from 1995 to 1999. Her educational background, combined with her professional experience, has equipped her with the necessary skills in network operations and management. She has developed expertise in program performance metrics, data integrity, and risk mitigation strategies.
Achievements in Risk Management and Operations
At American Tower, Angela Robertson led the creation of a storm tracking dashboard, enhancing visibility of asset health during major weather events. She also managed data clean-up across three systems to ensure data integrity in a new platform. Additionally, she launched a nationwide HVAC support program, demonstrating her commitment to operational efficiency and risk management.